Privacy Policy

1. Introduction

BHV Partners ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us, including:

• Business contact information (name, email, phone number, company name)
• Order and transaction details
• Communication preferences and correspondence
• Technical information (IP address, browser type, device information)
• Usage data and website analytics

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and quote requests
• Communicate with you about products, services, and orders
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send marketing communications (with your consent)
• Comply with legal obligations and prevent fraud
• Analyze usage patterns and optimize user experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (logistics, payment processing, IT services)
• Business partners for order fulfillment and product sourcing
• Legal authorities when required by law or to protect our rights
• Professional advisors (lawyers, accountants, auditors)

All third parties are required to maintain the confidentiality of your information and use it only for the purposes for which it was disclosed.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Business records are typically retained for 7 years in accordance with Australian tax and business regulations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Portability: Request transfer of your information to another service
• Withdrawal of consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our services are intended for business use only. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

13. Compliance

This Privacy Policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR) for European clients.